IT Horror Stories with Jack Smith

About this episode

Artificial intelligence didn't invent Shadow IT—it made it invisible. In this Jack's Rant, Jack Smith explores how AI tools like ChatGPT, Copilot and Claude have fundamentally changed the way employees solve problems. No servers under desks. No rogue software installations. Just a browser tab and a prompt. From confidential data and AI-generated scripts to fragmented workflows and "ChatGPT says...…

Artificial intelligence didn't invent Shadow IT—it made it invisible. In th…

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